Privacy
Privacy Policy
Burner Fire Control, Inc.
Effective date: November 12, 2026
This Privacy Policy explains how Burner Fire Control, Inc. ("Burner Fire Control," "we," "us" or "our") collects, uses and shares information about you when you visit www.burnerfire.com (the "site"), fill out a form on the site, or receive emails from us. It also explains the choices you have.
By using the site, you agree to the practices described in this policy. This policy should be read together with our Terms and Conditions.
Information we collect
Information you give us
When you fill out a form on the site, we collect the information you enter. Depending on the form, this may include:
• Contact requests and quote requests: your first and last name, company, email address, phone number, the division you're contacting, the subject of your request, and your message.
• Catalog and literature downloads: your name, company, email address and other contact details requested on the form.
• Job applications: the division and position you're interested in, your first and last name, city, state, email address, phone number, your certifications, and any résumé or work history information you choose to include.
We also collect any information you choose to share when you call us, email us or contact us in other ways.
Information collected automatically
When you visit the site, we and our service providers automatically collect certain information about your device and how you use the site, including:
• Your IP address and approximate location (such as city or region) based on that address.
• Your browser type, device type and operating system.
• The pages you view, the links you click, and the date and time of your visit.
• The website or search engine that referred you to the site.
• Whether you opened or clicked links in emails we send you.
If you fill out a form, this information may be connected to the contact details you submitted.
How we use your information
We use the information we collect to:
• Respond to your questions, quote requests and service requests.
• Send you the catalogs, literature or other materials you request.
• Provide, sell, rent and service our equipment and services.
• Review job applications and communicate with applicants.
• Send you news, product updates and other marketing emails, which you can unsubscribe from at any time.
• Understand how visitors use the site so we can improve it.
• Protect the site against spam, fraud and security threats.
• Comply with legal obligations and enforce our terms.
We do not sell your personal information, and we do not share it with other companies for their own marketing.
Cookies and similar technologies
The site uses cookies, which are small text files stored by your browser, and similar technologies such as tracking pixels in emails.
• HubSpot: we use HubSpot, Inc. to host the site, manage our forms and contacts, send emails and understand how visitors use the site. HubSpot sets cookies that recognize your browser on return visits, record the pages you view, and connect your visits to any form you submit. HubSpot's own privacy practices are described at
https://legal.hubspot.com/privacy-policy.
• Security cookies: our hosting and security providers set cookies that help protect the site from automated attacks and spam.
• Embedded content and social media: some pages may include embedded content, such as videos, or links to our profiles on LinkedIn, Facebook and YouTube. Those services may collect information about you under their own privacy policies when you interact with them.
You can block or delete cookies in your browser settings. If you do, some parts of the site, such as forms, may not work properly.
Do Not Track signals
Some browsers offer a "Do Not Track" setting. The site does not currently respond to Do Not Track signals. Third parties such as HubSpot may collect information about your online activities over time and across different websites when you use the site, as described in this policy.
How we share your information
We share personal information only as described below:
• Service providers: we use companies that help us run our business, such as HubSpot for website hosting, forms, contact management and email, Microsoft for business email, and website security providers. They may use your information only to provide services to us.
• Our team: we share your request with the Burner Fire Control employees and divisions that need it to respond to you or provide our services.
• Legal and safety reasons: we may disclose information if required by law, subpoena or court order, or if we believe it is needed to protect the rights, property or safety of Burner Fire Control, our customers, employees or others.
• Business transfers: if Burner Fire Control is involved in a merger, acquisition, financing or sale of all or part of its business, your information may be transferred as part of that transaction.
• With your consent: we may share information for other purposes when you ask us to or agree to it.
Marketing emails and your choices
If you download a catalog, request information or otherwise give us your email address, we may send you emails about our products, services and news. Every marketing email includes an unsubscribe link. You can also ask us to stop at any time using the contact methods below. Even if you unsubscribe from marketing emails, we may still contact you about a quote, order, service or other request you've made.
How long we keep information
We keep personal information for as long as needed for the purposes described in this policy, including to respond to your requests, maintain our business records, and meet legal, tax and accounting requirements. When information is no longer needed, we delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted (HTTPS) connections to the site. No website or method of storing information is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information, such as Social Security numbers, financial account numbers or passwords, through the site's forms.
Your privacy rights
Depending on where you live, you may have the right to:
• Ask what personal information we hold about you and request a copy.
• Ask us to correct information that is inaccurate.
• Ask us to delete your information.
• Opt out of marketing emails.
• Object to or limit certain uses of your information.
To make a request, contact us using one of the methods in the "Contact us" section below. We may need to confirm your identity before responding, and we will not treat you differently for making a request. If you are an authorized agent submitting a request for someone else, we may ask for proof that you have permission to act for them.
Visitors from outside the United States
Burner Fire Control is based in the United States, and the site and our service providers process information in the United States. If you visit the site from outside the United States, including from the United Kingdom or the European Union, your information will be transferred to and processed in the United States, where privacy laws may be different from those in your country. Where required by law, we process your information based on your consent, to respond to your requests and provide our services, to meet legal obligations, or for our legitimate business interests, such as running and improving the site and marketing our products to businesses.
Children's privacy
The site is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
Links to other websites
The site may link to websites run by others. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date at the top. If we make significant changes, we may also post a notice on the site. Please check this page from time to time.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us using any of these methods:
Contact form: www.burnerfire.com/contact (please choose or mention "Privacy request")
Mail:
Burner Fire Control, Inc.
Attn: Privacy
1374 Petroleum Pkwy
Broussard, LA 70518